What we sell

Anyeria is free to use. The only paid item is the optional Country Filter, a time-limited digital feature that lets you choose the country you are matched with. It is delivered electronically and activates immediately after payment.

Because nothing physical is ever sold or shipped, there is nothing to return. The sections below therefore cover cancellation and refunds instead.

Cancellation Policy

Why there is no cancellation window

The Country Filter is switched on the moment your payment is confirmed — normally in under two minutes. The purchase is complete and the service fully delivered at that point, so there is no pending order to cancel and no cooling-off period. By buying, you ask for immediate delivery and accept that the purchase is final once it succeeds.

Unused access is still delivered access

Your paid period runs for the time you bought — two months — from the moment it activates. Whether you use it heavily, briefly or not at all makes no difference: what you paid for is the ability to filter by country for that period, and that is what you received. Buying and then not using it is not grounds for a refund.

Nothing renews

Every purchase is a single, one-time payment for a fixed period. Nothing is kept that could be charged again and nothing recurs, so there is no subscription to cancel. When the period ends, access simply stops.

When we do refund

Refunds are for things that went wrong on our side or with the payment. In each of these cases we refund in full:

• You were charged more than once for the same purchase. Every duplicate is refunded.
• Payment succeeded but access never activated. If the feature has not switched on within 24 hours, the delivery has failed and you get your money back.
• The feature did not work because of a fault on our side — for example the country filter failed to apply for most of your paid window.
• You were charged the wrong amount. We refund the difference.

When we cannot refund

• You changed your mind after a successful purchase.
• You did not use the access you bought, or used less of it than you expected to.
• You did not enjoy the conversations. We match you with other users in the country you chose; we cannot guarantee who is online, how many people are available, or how any conversation goes.
• You bought the wrong duration or selected the wrong country. Please check before paying.
• You were banned or restricted for breaking our Terms of Service or Community Guidelines during the paid period. Access ends without refund.
• The request arrives more than 7 days after the paid period ended.

How to request a refund

1. Email [email protected], or use the form on our Contact Us page and choose Refund or payment issue.
2. Include the payment/order reference from your receipt, the date and amount, and what went wrong.
3. We acknowledge within 24 to 48 business hours and give you our decision within 3 business days.

You can also call +91 62008 72019 during support hours, but please follow up by email so the payment reference is on record.

Refund method and timeline

Crypto payments cannot be reversed by us or by any bank, so a refund is a new payment from us to you. Where one is due, we return USDT on the BNB Smart Chain (BEP20) — the only cryptocurrency we accept — in the amount we received, less the network fee for sending it, to a wallet address you give us. We do not issue cash, cheque, bank transfer or store credit.

• Email [email protected] with your order reference and a wallet address for the refund that can receive USDT on the BNB Smart Chain (BEP20).
• We send it within 7 business days of approving the request and receiving the address, and give you the transaction ID so you can trace it on the blockchain.
• We refund the coin amount we received, not a rupee amount. Crypto prices move, so what it is worth in rupees on the day it arrives can differ from what you paid — that difference is the market's, and we cannot compensate for it. We deduct no processing fee of our own.
• Sent less than the price? The pass does not activate. Email us with the order reference and we will refund what arrived, less the network fee.

A payment sent to a wrong address, or in any coin or network other than USDT on the BNB Smart Chain, never reaches us, and is not something we can recover.

Disputes

Crypto payments have no chargeback. If something went wrong, email us — we resolve genuine payment failures quickly.

Who is responsible

This policy is issued by Satyam Kumar Verman, who operates Anyeria. Contact details are on the Contact Us page.